Shipping Policy

🚚 Shipping Policy – JetBrew

At JetBrew, our goal is to provide fast, reliable shipping so you can enjoy barista-level coffee anywhere β€” without the wait.

Processing Time: 2–3 Business Days

Standard Shipping Time: 7–10 Business Days (depending on location)

We’re working on expanding our coverage β€” thank you for understanding.


πŸ” Returns Policy

We accept returns within 30 days of delivery under the following conditions:

  • Product must be unused, in its original packaging, and in new condition

  • Proof of purchase is required

  • You must contact our support team before sending your return

  • Do not return items directly to our warehouse without instructions

To initiate a return, email: contact@gojetbrew.com


πŸ“Œ Notes:

  1. Custom or personalized products are non-refundable

  2. If the return is due to buyer’s change of mind, you are responsible for return shipping

  3. If the product is damaged or incorrect, JetBrew covers return shipping costs


πŸ’Έ Refunds

Once your return is received and inspected, you’ll receive an email update.
Approved refunds will be processed within 1–8 business days to your original payment method.


πŸ” Late or Missing Refunds

If you haven’t received a refund yet:

  1. Recheck your bank account

  2. Contact your card issuer β€” it may take time to post

  3. If it’s still missing after this, contact us at contact@gojetbrew.com